Privacy Policy for Brook Addiction Treatment

Last Updated on [08.13.25]

Brook Addiction Treatment is committed to protecting your privacy and safeguarding any personal or health-related information you provide through our website or clinical services. This Privacy Policy explains how we collect, use, store, and disclose your information in compliance with applicable laws and LegitScript certification standards.

1. Information We Collect

We collect certain types of information to support your care, ensure secure communication, and improve our services.

a. Personal Information

This may include:

• Full name
• Contact details (email, phone)
• Date of birth
• Emergency contact information
• Insurance provider and policy details
• Location and demographic information

b. Health Information

To provide clinical care, we may collect:

• Substance use and medical history
• Diagnoses and medications
• Treatment goals and progress notes
• Therapist and physician assessments
• Crisis and emergency details

c. Website Data

When you visit our site, we may collect technical information such as:

• IP address
• Browser type and version
• Pages visited and time spent
• Device and referral data

This helps us optimize your browsing experience and website performance.

2. How We Use Your Information

We use your information for the following purposes:

• Care delivery: To assess your needs, deliver treatment, and maintain accurate medical records
• Communication: To send appointment reminders, billing updates, or treatment-related messages
• Operations: To monitor website performance, improve accessibility, and maintain internal systems
• Legal compliance: To meet documentation, billing, or regulatory obligations as required by law

3. How We Protect Your Information

Brook Addiction Treatment uses administrative, technical, and physical safeguards to protect your data.

• Encryption: Secure transmission and storage of sensitive data
• Access controls: Limited access to personal health information for authorized personnel only
• Facility security: On-site records are protected through locked storage and surveillance
• Staff training: All staff complete regular training on HIPAA and confidentiality standards

As a covered entity under HIPAA, we are required by law to maintain the privacy of your protected health information (PHI).

4. When We Share Your Information

Your personal or medical information is not sold or disclosed for marketing purposes. We only share it under the following circumstances:

• With your consent: For coordination with family, outside providers, or insurers
• For clinical purposes: With healthcare professionals directly involved in your treatment
• Legal or regulatory requirements: To comply with subpoenas, court orders, or state/federal audits
• Third-party partners: With vendors (e.g., website hosting, billing software) who are contractually bound to uphold privacy and data security standards

5. Cookies and Tracking Technologies

Our website uses cookies and similar tools to analyze user behavior and improve your online experience. Cookies store basic preferences and track anonymous usage data. You can adjust your cookie settings through your browser at any time.

6. Your Rights

Depending on state or federal regulations, you may have the right to:

• Access the personal and health information we hold about you
• Request corrections to inaccurate or incomplete records
• Request deletion of your data, subject to legal retention requirements
• Withdraw consent for certain uses of your information
• Restrict processing under limited circumstances

You may also submit a complaint to Brook Addiction Treatment if you believe your privacy rights have been violated.

To exercise any of these rights, contact us directly using the information below.

7. Data Retention

We retain your information as long as it is necessary for care delivery, regulatory compliance, dispute resolution, or policy enforcement. Once no longer needed, records are securely archived or destroyed.

8. Policy Updates

We may revise this Privacy Policy as needed to reflect changes in law, regulation, or operations. Updates will be posted on this page with a new effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out:

Brook Addiction Treatment